When I signed in to register for this, the site had a wrong phone # for me which is the only way they contact you. It wouldn't let me edit the wrong #. I didn't sign up. I went back to my TM acct. and all was as it should be on my TM acct., right # etc. I had to call customer service and get it straightened out. Thank God I had a tech savvy customer friendly young man on the phone. It took him 15 minutes but he was finally able to get me in and enter my everyday phone number.
I haven't praised TM in a long time. lol